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Loyalty programme terms

Last updated 15/11/2026

Coupons

Each coupon has its own conditions, such as a minimum spend, dates or days, and which items it covers. Unless a coupon says it can be combined, you can use only one code per order and cannot combine it with points.

General rules

Points and coupons have no cash value, cannot be sold or transferred, and are not paid out as money. Points on a cancelled or refunded order are taken back. We may correct mistakes in a balance.

Ratings

After an order you may get a link to rate it. We read every rating. We may publish, hide or reply to ratings; only ratings we approve appear on this website.

Changing or ending the programme

We may change these rules or end the programme. We will show the change on this page first; points you already have stay usable until they expire.

Changes to this page

We may update this page when our services or the law change. The date at the top shows when it last changed. The version on this website is the one that applies.

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